Política de frete

Focus Rich Clothing Shipping Policy

At Focus Rich Clothing, we are committed to ensuring that your order arrives in a timely and secure manner. Below are the details regarding our shipping policies:

Processing Time

  • Orders are typically processed within 1-3 business days of receiving payment. Please note that processing time may vary during high-demand periods, such as holidays or special promotions.

Shipping Methods & Delivery Time

  • We offer a variety of shipping options to meet your needs:

    • Standard Shipping: Delivery within 5-7 business days (U.S. orders)
    • Expedited Shipping: Delivery within 2-3 business days (U.S. orders)
    • International Shipping: Delivery times vary based on destination and customs processing. Typically, international orders take between 7-21 business days.

  • Shipping times may vary based on location, weather, and other unforeseen circumstances.

Shipping Costs

  • Free Shipping: We offer free standard shipping on orders over $250 within the United States.
  • Flat Rate Shipping: For orders under $100, a flat rate will be applied at checkout based on your selected shipping method.
  • International shipping rates are calculated at checkout based on the destination.

Order Tracking

  • Once your order is processed and shipped, you will receive an email with tracking information. You can use the tracking number to monitor your order's status through the carrier’s website.

International Shipping

  • We proudly ship to many countries worldwide. International shipping rates and delivery times will be displayed at checkout based on your shipping address.
  • Please note that international customers may be responsible for import duties, taxes, and customs fees. These charges are determined by your country’s customs office and are not covered by Focus Rich Clothing.

Undeliverable or Returned Packages

  • If a package is returned due to an incorrect address or failure to pick up from the carrier, we will contact you for clarification and reshipping instructions. Additional shipping fees may apply.
  • Focus Rich Clothing is not responsible for any delays or issues caused by the shipping carrier, including lost or stolen packages.

Order Changes & Cancellations

  • Once an order is placed, we aim to process and ship it quickly. If you need to make changes or cancel your order, please contact our customer service team as soon as possible. We cannot guarantee changes or cancellations after the order has been processed.

Contact Us

If you have any questions or concerns regarding your shipment, please reach out to our customer support team at sales@focusrichclothing.com. We're here to help!

Thank you for shopping with Focus Rich Clothing, where quality meets culture.